The Co-operative Food
The Co-operative Travel
The Co-operative Childcare
The Co-operative Funeralcare
The Co-operative Flexible Benefits
Co-op Pharmacy
Co-op Energy
Post Office
The Phone Coop

FAQs

Your membership number

If you need to identify your membership number please contact the Membership Team by email or by telephone 0800 435 902.

Registration to the portal

We have detailed below a step by step guide on how to register for online access to the “community dashboard” where you are able to check the status of your Co-operative Community Fund application. 

The log in technology uses the same information as the membership dashboard, therefore if you have previously signed up to the Membership dashboard i.e. to view your membership points online, you can use the same card number and password to access the community dashboard.
If you have not previously registered for the membership dashboard please follow the below steps.

Firstly you need to allow pop-ups from this site.

1) Please visit the following site: https://accounts.midcounties.coop/Account/Login

2) Enter your 18 digit membership Card number (without spaces)



3) Enter your First Name (case sensitive)

4) Enter your Surname (case sensitive)

5) Enter your Email address

6) Enter your Postcode (in capitals)



Click Register

You will receive an email asking you to choose your password.
You are now ready to log in. visit https://accounts.midcounties.coop/Account/Login and enter your card number without spaces and your password.


Forgot Password

If you have forgotten your passwords, this can be reset by using the “forgot password” option when signing in to the portal.
An email will be sent to you to change the password.